See status, urgency and sentiment on your team’s boards, right inside Gmail.
Sortd AI reads the conversation and adds status, urgency and sentiment signals to your team’s boards. See what needs attention without reading every thread or tagging it by hand.
See when a customer is still waiting, repeats a request or leaves a question unanswered. Use these signals to step in before a stalled conversation becomes a bigger issue.
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Bring waiting customers and urgent conversations into focus, so your team can prioritize replies and follow-ups with the right context.
Track whether a thread needs a response, is awaiting a reply or can be cleared. Shared status and ownership make it easier to hand work over without losing context.
Status, urgency and sentiment make it easier to see which threads need attention.
Urgency flags help your team prioritize time-sensitive conversations.
Notice waiting customers and unanswered questions before a thread gets buried.
Shared status and ownership help the next person understand what needs to happen.
Complaint and frustration signals help your team spot conversations that need care.
Use the signals as a starting point, then review the conversation and choose your response.
“The AI has given me the clarity as a CEO to see where we are at with each of our clients without the nagging the team for updates. It has also proven instrumental in proactively detecting customer concerns, effectively mitigating potential problems before they escalate.”
Start using Sortd inside Gmail. Choose the AI features that fit your inbox and your team.
