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BetaEssentials & BusinessAI Inbox Labels · the 5R system

Know what every email needs, before you open it.

AI Inbox Labels reads your Gmail Primary inbox and files every conversation under a real Gmail label: Read, Respond, Revisit, Review, Relax or R.I.P. Labels update as threads move, so your inbox always shows what’s waiting on you.

✓Real Gmail labels
✓Works in the Gmail app
✓Nothing new to learn
Labels
read4
respond4
revisit4
review181
relax3
r.i.p.26
Primary
Priya Shah9:41
Can you confirm Thursday at 2pm?
RespondUrgent
Marco Ruiz9:12
Re: Revised proposal, v3 attached
RevisitWaiting
Ops team8:55
Office closed Friday 3 Oct
ReadTime sensitive
Billing8:30
Receipt for your September invoice
Review
Growth Weekly7:02
10 ideas for your Q4 campaigns
R.I.P.
The 5Rs

Six labels. Every conversation gets one.

Each label says what the email needs from you. They’re real Gmail labels, so you can open, filter and search them like any other label.

Read

Worth knowing

You should know about this, but no reply is expected.

Respond

Someone’s waiting on you

A question, a request or a decision. Someone expects a reply.

Revisit

Still open

You’ve already replied, or you’ve deferred it. The conversation isn’t finished.

Review

Automated mail

System messages: notifications, receipts and alerts.

Relax

Done

The conversation is finished. Nothing more to do.

R.I.P.

Safe to ignore

Marketing, newsletters and sales outreach.

Secondary tags add context

Some messages also get a second tag on top of their label.

RespondUrgent

The message has clear urgency.

ReadTime sensitive

It’s tied to a deadline or a date.

RevisitWaiting

You’ve handed the ball to someone else.

RevisitPinned (waiting on me)

You said you’d get back to them.

How it works

It reads the conversation, not just the subject line

How it decides

  • Whether the message is addressed to you personally, or you’re one of several recipients
  • Whether you’re the only “To” recipient or just CC’d
  • Whether you’ve already replied, and what state that leaves the thread in
  • Whether the sender looks automated, like notifications and no-reply addresses
  • The wording and intent of the message itself

You stay in control

  • Opt-in: nothing is labelled until you turn it on
  • New mail is labelled as it arrives. No rules to write
  • The first run works back through your recent inbox, so existing mail is caught up
  • Switch any of the six labels or four tags off in settings
  • Primary inbox only. Social, Promotions and other tabs are left alone unless you enable them
Example

Labels move as the conversation moves

Respond

A client asks you to confirm a meeting time

It lands in Respond: someone is waiting on you.

RevisitPinned (waiting on me)

You reply that you’ll send your availability

It moves to Revisit and is pinned, because the next move is yours.

Relax

You send times and they confirm

It moves to Relax. Nothing left to do.

In your Gmail sidebar
Gmail sidebar showing AI Inbox Labels: read, respond, revisit, review, relax
Works inside Gmail

Nothing new to open

AI Inbox Labels works inside Gmail. There’s no separate app or tab: your labels sit in the Gmail sidebar on the web and in the Gmail app, with counts that update as mail arrives and threads move.

Read how the 5R system works →
You and your team

AI Inbox Labels is for your inbox. AI Oversight is for your team’s boards.

They’re separate features that work well together: sort your own mail with AI Inbox Labels, and run shared work on boards with AI Oversight.

BetaEssentials & Business

AI Inbox Labels · for you

Labels your own Gmail Primary inbox with the 5Rs, so you can see at a glance what needs you, what you’re waiting on and what you can ignore.

  • Works on your own mailbox
  • Real Gmail labels, in the sidebar
  • Turn on with one email to our team
AvailableFrom Essentials

AI Oversight · for your team’s boards

Admins switch on AI for a shared board, such as support, finance or orders, and Sortd shows status, urgency and sentiment on every card, so the whole team sees what needs attention.

  • Works on shared boards and inboxes
  • Status, urgency and sentiment on cards
  • AI actions in Automations for custom workflows
See Sortd AI features →
Why Sortd

An AI-sorted inbox, plus a place to act on it

Inbox assistants sort your mail. AI Inbox Labels does that inside Gmail, and Sortd gives you boards, a day plan and team features for what comes next.

✓

Stays in Gmail

Your labels live in Gmail on the web and in the Gmail app. Keep your shortcuts, your filters and your Gemini drafts.

→

Somewhere to put the work

Drag a Respond or Revisit email onto a board, give it a due date and plan it into your day.

+

Grows with you

When work becomes shared, switch on shared inboxes, assignment and AI Oversight in the same tool.

Included in your plan

AI Inbox Labels is in beta on Essentials and Business. No extra AI subscription and no credits to top up.

See plans & pricing →
FAQ

AI Inbox Labels: common questions

What does AI Inbox Labels do?

AI Inbox Labels is a Sortd AI feature for your own Gmail inbox. It reads each conversation in your Primary inbox and applies one of six Gmail labels: Read, Respond, Revisit, Review, Relax or R.I.P. Labels update as conversations move, and some messages also get a secondary tag such as Urgent or Waiting.

Do I need to set anything up?

No rules to write. Once AI Inbox Labels is turned on for your account, new mail is labelled as it arrives, and the first run works back through your recent inbox so your existing mail is caught up too.

Can I turn off labels I don’t want?

Yes. Each of the six labels and four secondary tags can be switched off individually in your settings. Messages won’t be tagged with the ones you turn off.

Does it touch Promotions, Social or other Gmail tabs?

No. AI Inbox Labels only classifies your Primary inbox, plus any other Gmail tab you specifically enable it for.

Which plans include AI Inbox Labels?

AI Inbox Labels is in beta on the Essentials and Business plans. To turn it on for your account, email team@sortd.com.

How is this different from the AI on Sortd boards?

AI Inbox Labels is personal: it labels your own inbox. AI Oversight works on shared boards, such as a support, finance or orders board, and shows status, urgency and sentiment on each card for the whole team. You can use either or both.

Does it work on my phone?

Yes. The labels are real Gmail labels, so they show up in the Gmail app on your phone as well as in Gmail on the web.

Related

Keep exploring

Know what every email needs.

AI Inbox Labels is in beta on the Essentials and Business plans.