✨   New AI Features    |   🎉 New Mobile App
✨  Meet Sortd AI & the Agent API — smart triage, drafts & follow-upsread more    |     🎉  The new Sortd mobile app is here learn more
✨  New AI features - status tracking, urgency, complaint detectionread more    |     🎉  The new Sortd mobile app is here learn more
Gmail Verified Google App  ·  #1 rated for Gmail teams  ·  400,000+ professionals

Turn emails into a visual workflow — inside Gmail.

Every email gets an owner, a deadline and a lane your whole team can see — with AI drafts and follow-ups that never slip.

Add Sortd to Gmail
Native in Gmail — no new app 2-minute setup Free to start
Gmail Sortd for Gmail🔒 https://mail.google.com/sortd
Featured in TechCrunch, Forbes, Lifehacker and Fast Company — #1 App for Gmail, 4.5 stars on the Chrome Web Store

Gmail × Trello

If Gmail and Trello had a love child,
it would be Sortd.

Drag emails into lanes, turn them into tasks, and move work to Done — all inside the inbox your team already lives in. One visual workspace for sales, support, finance, HR and everything in between.

Email becomes a visual board

Your inbox auto-organizes into clear, scannable lanes — To do, Waiting, Done. You always know what needs a reply, what's pending, and what's finished.

Drag email → task

Any email becomes a card with an owner, a note and a due date.

👤

Assign it — in one click

Every email and task has a clear owner the whole team can see. No “who's got this?” — everyone's on the same page.

Follow-ups that never slip

Reminders surface the thread exactly when it needs attention again.

Not a board person? Work your way —▦ Board✉ Messages≡ Table📅 Date

Share, assign & track to completion

Assign emails and tasks to teammates, see who owns each customer, and watch work move to done — together. No forwards, no CCs, no “did anyone reply to this?”.

Shared inboxes, real ownership

Run sales@, support@ and finance@ as a team — no double replies, no dropped threads.

Handoffs with context

Work moves person to person with notes, history and next steps attached.

Learn more — set up a shared mailbox →

One workspace, every team

Every shared inbox becomes a workflow.

Made for teams who do everything in Gmail.

sales@

Sales & CRM

Track leads, quotes and orders as a pipeline — never let a deal go cold.

support@

Customer support

Assign tickets, see who's replying, and resolve to Done — no double answers.

finance@

Finance & ops

Invoices, approvals and vendor threads — organized, owned and on time.

hiring@

HR & hiring

Move candidates through stages and keep every hiring loop on track.

Shared inboxes

Know exactly who's responding to the customer.

Run sales@, support@, finance@ and more as Shared Inboxes in Gmail — every thread has a clear owner, so nothing gets double-answered or dropped.

Gmail connected to your whole team Shared mailboxes like sales@company.com, support@company.com, help@company.com, orders@company.com and finance@company.com

Make it your own

Up & running in minutes.

Start from a template board or build a custom workflow that matches exactly how your team works.

Get started with a template board

Pick from ready-made boards for Sales, Customer Support, Hiring, Projects, Billing and Orders — and your shared inbox becomes a working pipeline in minutes.

Create custom email workflows

Add your own stages, statuses, colours and fields — revenue, dates, contacts, documents — so every board reflects the way your team actually gets work done.

Sortd integrations with the tools your team uses

Plays nicely with your stack

Connect Sortd to the tools your team already uses — keep email, tasks and customer context flowing between systems without copy-paste.

📱 On the go? Your boards, tasks and follow-ups come with you.Explore the Sortd mobile app →
NEW ✦

Meet Sortd AI.

An executive assistant for your team's inbox. Sortd AI triages what matters, tracks every follow-up, and works hand-in-hand with Gmail's built-in Gemini AI — with you in control. Nothing is ever sent without your OK.

We sort your email

Every message lands in a clear lane with smart status — so you see what needs attention at a glance.

Quote for AcmeTo respond
Invoice #4821Awaiting reply
Weekly digestFYI

We flag what's urgent

Urgency and sentiment signals catch frustrated customers and time-sensitive threads before they become problems.

“Still waiting on this…”Urgent · frustrated
Contract deadline FridayTime-sensitive
“Thanks, great work!”Positive

Gmail drafts, kept on track

Draft with Gemini in Gmail — in your voice, just as Google built it. Sortd picks the draft up from there: it's tracked on your board, assigned an owner, and followed up until sent. You approve every send.

Gmail Drafted with Gemini in Gmail

Hi Michael — no problem, I can help with that. I'll make sure someone's on hand when you're ready. Talk soon,

SendEdit

Smart status · urgency · sentiment · follow-up tracking — explore all Sortd AI features →

Already using Gemini in Gmail? Perfect — Sortd complements Gmail's built-in AI. Gemini drafts, Meet recordings and summaries all keep working exactly as they do today. Sortd adds what Gmail doesn't have: team ownership, shared workflow and follow-up tracking on top. No rip-and-replace, no second inbox.
⌘ Human-in-the-loop Gmail API

The Gmail workspace API for AI agents.

Put AI to work in your team's inbox — without giving up control. Your team works the board inside Gmail; your agent works the API. Agents triage, classify and draft; humans approve, own the customer, and keep the audit trail.

api.sortd.com/v2 · REST + MCP
POST /v2/email-threads/{id}/drafts

{
  "agent":    "claude",
  "board":    "support@",
  "assign":   "maya",
  "action":   "draft_reply",
  "approval": "human_required"
}
🛡 Drafts by default — sends only under permissions you grant. Every action audited.

Kanban work layer

Threads become board cards with stages, owners and next actions — visible to people and agents.

Shared email

Operate across sales@, support@ and finance@ without losing who owns the customer reply.

Owners, deadlines, status

Email gets the constructs it never had — structured objects both humans and agents can operate on.

🛡

Human review

AI prepares the action; humans keep approval, the audit trail and final customer-facing control.

Works with every AI client your team uses

ClaudeChatGPTGeminiCursorVS CodeCopilotAny MCP client
GmailSortd

Sortd is built natively into Gmail — a Verified Google App that turns the inbox 3 billion people already know into your team's workspace.

Trusted by 400,000+ professionals

Trusted by teams at Uber, Wix, WeWork, Red Hat and Hootsuite

Loved by teams who live in email.

AJ
Andrew JeffersCEO & owner of 5 accounting firms
★★★★★
“We've tried every product on the market and Sortd is the only tool to really transform our email & team productivity. Our accountability has gone through the roof.”
JL
Josh LManaging director
★★★★★

“It has changed my email productivity!”

“I recently outgrew the free version so I looked around to see if there was anything better on the market. There was not! I decided to pay for the service and am happy to do it.”
R
RitaProject Manager
★★★★★

“Exactly what I've been looking for”

“A user-friendly, Gmail built-in project management tool with a great-looking interface. Something integrated in a program we already use EVERYDAY — no need to download ANOTHER software.”
B
BelindaFinance manager
★★★★★

“Helpful for the productivity of our team”

“Monitoring each member's progress and following up on each task have never been this easy. Thank you Sortd!”
S
SophieMarketing (IT & Services)
★★★★★
“Sortd turns your inbox into a Trello-like board where emails are tasks — each with their stage and progress. A genuinely unique spin.”
M
MeganPrincipal Consultant
★★★★★
“Kanban view is the greatest thing to happen to email. Sharing emails across the team is amazing — no more forwarding or losing track of nested responses.”
AJ
Andrew JeffersCEO & owner of 5 accounting firms
★★★★★
“We've tried every product on the market and Sortd is the only tool to really transform our email & team productivity. Our accountability has gone through the roof.”
JL
Josh LManaging director
★★★★★

“It has changed my email productivity!”

“I recently outgrew the free version so I looked around to see if there was anything better on the market. There was not! I decided to pay for the service and am happy to do it.”
R
RitaProject Manager
★★★★★

“Exactly what I've been looking for”

“A user-friendly, Gmail built-in project management tool with a great-looking interface. Something integrated in a program we already use EVERYDAY — no need to download ANOTHER software.”
B
BelindaFinance manager
★★★★★

“Helpful for the productivity of our team”

“Monitoring each member's progress and following up on each task have never been this easy. Thank you Sortd!”
S
SophieMarketing (IT & Services)
★★★★★
“Sortd turns your inbox into a Trello-like board where emails are tasks — each with their stage and progress. A genuinely unique spin.”
M
MeganPrincipal Consultant
★★★★★
“Kanban view is the greatest thing to happen to email. Sharing emails across the team is amazing — no more forwarding or losing track of nested responses.”

Simple, fair pricing.

Start free. No credits, no per-resolution charges — ever. Billed annually.

Starter

Personal email workflow

$10/user/mo
Start free
  • Boards, tasks & follow-ups in Gmail
  • Mobile app
  • Day planner
Most popular

Essentials

Teams on shared inboxes

$16/user/mo
Start free trial
  • Shared inboxes, boards & CRM
  • Sortd AI smart status
  • Fair use — no meters
AI + Agents

Business

Your team + AI, working your inbox

$22/user/mo
Start free trial
  • Everything in Essentials
  • AI triage, drafts & follow-ups
  • Full API + MCP for your agent
  • Webhooks + AI classification
  • No credit meter, ever

Business Plus

The Sortd-run AI suite · upcoming

$29/user/mo
Contact sales
  • Sortd-run agents: drafts, nudges, alerts
  • Advanced governance & roles
  • Agent-activity reporting

A 10-person team runs on Business for $3,480/yr all-in — comparable platforms run ~$10–15k/yr plus per-resolution fees. Building with agents? Get your API key · Full pricing →

Put email in its place.

Lanes, drafts, and follow-ups — right where your team already works. Free to start.

Add Sortd to Gmail
✓ Native in Gmail✓ 2-minute setup✓ No credit card