A shared inbox. A clear plan.Shared email and tasks. Clear owners and deadlines. AI helping your team move forward.
7-day free trial · No credit card required
Less “who’s on it?”More “we’ve got this.”
✓professionals have signed up
since Sortd launched
Your existing Gmail.
A whole new way to work together.
FEATURED IN
THE TEAMWORK YOU’VE BEEN MISSING. IN THE GMAIL YOU KNOW.
From a customer email to a team that’s on it.
See the difference in 81 seconds.
FOLLOW ONE CUSTOMER REQUEST, FROM EMAIL TO DONE
A shared inbox, clear ownership and AI helping along the way. All in Gmail.
01 / FROM UNCERTAINTY TO CLARITY
The work is in your inbox. Keeping track takes the whole team.
Who’s replying to the client?
I’m still waiting for a reply.
This needed an answer yesterday.
From “Who’s on it?” to “We’ve got this.”
01 / YOUR SHARED INBOX, INSIDE GMAIL
Your support@, sales@ or orders@ conversations become shared work in Gmail. Everyone can see the history. Sortd’s AI Board Tags surface what needs a reply, what’s urgent and how the customer feels.
Shared email in Gmail. See the history, who’s replying and what’s urgent.
Sarah’s damaged order needs a reply before Friday. Urgency and negative sentiment help the team spot a request that needs extra care.
Explore AI Board Tags ↗Smart Status: Essentials+ · Urgency & sentiment: Business
support@example.comShared inboxMy order arrived damaged. I’ve already emailed twice, and I need it for an event on Friday. Can someone help?
Spot a conversation that may need extra care.
Illustrative workspace · Example people and conversations
02 / AN OWNER. A STATUS. A DEADLINE.
Assign an owner. Set the status. Add a deadline. Everyone knows the next step.
support@example.comShared inbox One team. One conversation.Hi team, my order arrived damaged. Can you arrange a replacement before Friday’s event?
Thanks, Sarah
Maya @Alex Please arrange the replacement by Thursday. Sarah needs it for Friday’s event.
With Sortd for Agents, connect your own AI to organise, assign and update deadlines according to the workflow you give it. Your team sees the work in the same shared space.
Illustrative workflow · Example people and email · Sortd AI tags and your own connected agent are separate features
03 / SEE WHO’S DOING WHAT. AND BY WHEN.
Emails and tasks stay together. Switch your perspective without losing the owner, status or deadline.
support@example.comShared inboxInteractive illustration · Switch views to follow the same request
03 / A LITTLE MORE SORTD
One clear next step. Then the next.
The team can see the priorities, the owners and the deadlines together.
04 / YOUR AGENT + YOUR TEAM + ONE SHARED DRAFT
Connect your own agent to help classify requests, extract order details, update tasks and prepare contextual replies. Its draft lives in the shared workspace, ready for a teammate to review and improve.
Your connected AI agent prepares the draft. Your team reviews and sends.
Maya adds a personal reassurance. Alex has the delivery details. Everyone works from the same conversation.
Meet Sortd for Agents ↗Your own Claude, ChatGPT, Gemini or other agent · API & MCP on Business
Hi Sarah,
I’m sorry your order arrived damaged.
We’ve checked replacement stock and can arrange a delivery for Thursday, ahead of your event.
Alex will send your tracking details this afternoon. I’ll keep an eye on the delivery with you.
Best,
Maya
Prepared by your agent.Using the conversation and the context you provide.
Illustrative workspace · Example people and conversations
04 / A LITTLE MORE SORTD
One less loose end.
Sarah’s replacement is arranged. A clear owner, a shared effort, a job done.
One place. Clear people. Work moving forward.
Shared work, together. Your own inbox, clearer.
✦ AI INBOX LABELS · INSIDE YOUR GMAIL
AI Inbox Labels help each teammate see what needs their attention in their own Primary inbox. On shared boards, AI Board Tags highlight status, urgency and sentiment. Personal clarity. Shared visibility.
Your inbox, with a little direction.✦ Sortd AILABELS Try a label ↓
Less sorting.
More knowing what’s next.
The team’s ready. Just waiting for your go-ahead.
Thursday works. I’ll send the agenda shortly.
Sent by you · Just now ✓You’ve replied. Keep the open conversation in view.
Nothing more for you to do here.
A reply is waiting on you. Start with the conversations that need your attention.
Labels update as the conversation changes.
Real Gmail labels, visible on mobile too.
Opt in. Start with your Primary inbox.
Business beta · Essentials planned
Illustrative inbox · Example people and messages
Gmail + Gemini + SortdKeep using Gmail and Gemini to help with your email. Sortd works alongside them, bringing shared inboxes, ownership, deadlines and team workflows into the same Gmail experience.
Your team and your own AI agents can move work forward in the same shared workspace.
See how Sortd AI fits ↗A LITTLE MORE CAPABLE, EVERY DAY
Group related conversations in one work card. Give it a title that means something.
02 ↗Add notes, checklists, reminders and due dates to the work that needs them.
03 ↗Use custom fields and stages for customers, projects, orders or your own priorities.
MeganPrincipal Consultant“Sharing emails across the team is amazing — no more forwarding or losing track of nested responses.”
YOUR TEAM. YOUR WAY OF WORKING.
Use a template, or build a workflow around your team. Keep the conversations and the work together.
Resolve the request. Keep the context.
↗sales@Keep the next opportunity moving.
↗orders@From purchase order to delivered.
↗accounts@A clear path from received to paid.
↗clients@Give every client request an owner.
↗jobs@Move the conversation to the next step.
↗A CLOSER LOOK
See how a conversation becomes a task you can track.
Explore templates for the way your team works.
Choose the stages, colours and details that matter.
Existing Sortd walkthroughs. Interface details may vary from the current product.
Sortd for Gmail is a Chrome extension and Gmail add-on that brings email, tasks and team workflows together inside Gmail. Organise conversations on shared boards, assign an owner, track status and deadlines, and reply with the conversation in view. We call it Sortd for short.
Sortd for Gmail asks for permission to access Google data so its features can work. Google shows the permissions before you connect.
Sortd does not sell your Google data or use it for advertising. Its use of information from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.
You can remove access in your Google account. See the Privacy Policy and Security page for details, or request account removal.
No. With Sortd for Agents, your agent connects to your existing Sortd workspace through the API or MCP. You grant its permissions and configure the actions it can perform, without building a separate Gmail API integration. Explore Sortd for Agents.
Yes. Add tasks alongside email conversations, give them useful titles, and organise them with notes, checklists and due dates. Your board can show the work you need to do, whether or not it arrived in your inbox.
Yes. Drafts on shared boards are available to the team. Your own connected agent can prepare a reply, and a teammate can review, improve and send it. Sortd for Agents is draft-only by default; sending requires explicit permission.
Yes. Sortd works inside the Gmail interface you already use. Keep your email address and conversations, and add visual boards, tasks and follow-ups around them.
Sortd AI categorises conversations in your Primary inbox with real Gmail labels: read, respond, revisit, review, relax and r.i.p. Labels update as the conversation changes. You opt in to the feature, and the labels are visible in Gmail on mobile.
They serve different places. AI Inbox Labels help you organise your personal Gmail inbox. AI Board Tags help your team see response status, urgency and sentiment on shared boards.
Yes. Keep using Gmail’s own AI for email assistance. Sortd adds organisation, ownership and workflows in Gmail. Sortd for Agents also lets you connect your own agents, including Gemini, through API and MCP.
AI Inbox Labels are in Business beta, with Essentials planned. Board Smart Status is available on Essentials and above; urgency and sentiment are on Business. API and MCP access for your own agents is on Business. Check the live feature and pricing pages for current availability.
Your team shares conversations, attachments and tasks in a Gmail workspace. See the full history, assign an owner and track the next step. Each person keeps their own read and unread state.
Assign the conversation to a teammate, add a due date and leave an internal note. The conversation and attachments stay with the work, so the next person has the context.
Connect your own agents through API and MCP to classify work, extract details and prepare contextual drafts in the team’s workspace. Draft-only is the default; sending requires explicit permissions.
Add the Sortd Chrome extension and open Gmail. The free trial lasts seven days and does not require a credit card.
YOUR NEXT CUSTOMER EMAIL. SORTD.
7-day free trial · No credit card required
Right inside the Gmail you know.
