✨ Launching soon: AI that tracks conversation status, flags urgent threads, and reads tone.Learn more
✨ Launching soon: AI that flags urgent emails, tracks status, reads tone.Learn more

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Deliver a top notch Sales & Customer Success with AI-driven insights to stay ahead of your competition.

Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Level up your sales and customer service capability with actionable
‍AI-driven insights.
Catch team problems early, track customer activity... even see around corners!


Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Customer success & retention made simple, with your AI Guardian
Get instant alerts of urgent customer issues, complaints, risks and missed emails etc.

Customer success & retention made simple, with the power of AI
Get instant alerts of urgent customer issues, complaints, risks and missed emails etc.

Work faster and make sure nothing slips,
with Sortd's new AI features

Launching soon

Make your frontline team unstoppable with AI powered customer analytics and alerts ‍

Smart signals inside Gmail that automatically highlight status (To Respond / Awaiting Reply), urgency, and sentiment (complaint, frustrated, praise) — so your team knows what to do next at a glance.‍
Sortd analyzes your team's  interactions with customers in real time and gives you
the tools to be 10x more proactive with customers and far more customer-centric.
More visibility
Increased velocity
Fewer dropped balls
Better results
More visibility
More visibility
Increased velocity
Fewer dropped balls
Better results
Better visibility
and oversight
Fewer dropped
balls
Faster
reply  times
More face-time,
less admin
Increased productivity
& customer health
More sales
& better service
Faster Insights
Proactive Alerts
Team Transparency
Enhanced Sales
Faster replies
Fewer dropped balls
Fewer dropped balls
Faster replies
Enhanced Sales
Less guessing
Earlier intervention
Faster responses
Fewer dropped balls
Clear ownership
Happier customers
Faster Insights
Proactive Alerts
Team Transparency
Enhanced Sales
Faster replies
Fewer dropped balls
Better visibility
and oversight
Fewer dropped
balls
Faster
reply  times
More face-time,
less admin
Increased customer health
More sales
& better service
Increased team productivity
Faster team response times
Fewer customer dropped balls
More management visibility & coaching
Better Sales and Account mgt results
- Email Grader -
"The AI has given me the clarity as a CEO to see where we are at with each of our clients without the nagging the team for updates. It has also proven instrumental in proactively detecting customer concerns, effectively mitigating potential problems before they escalate."
Kim Zhang
CEO and Sales Leader

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Level up your Sales & Customer Success capability with actionable
‍AI-driven insights.
Catch problems early, discover new opportunities ... even see around corners!


Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Build a world-class
Sales & Customer Service team
with AI-driven insights.
Catch problems early, discover new opportunities ... even see around corners!


Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

Grade your team's
email activity & get actionable insights in minutes

Grade how quickly your team replies to your customers.

Get actionable insights from your team's email activity.

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Actionable sIGNAL

Detection of key signals from your customer communication

With the latest in AI, Sortd signal will automatically detect changes in agent sentiment, dropped balls and potential risks.

Real-time Customer Alerts

Pick up issues before they turn into fires, with instant alerts

Making informed, timely decisions is paramount for CEOs and the C Suite.

‍VPs of Sales tap into these alerts to predict  dynamics and optimize team direction.

Heads of Account Management and account managers use AI signal to proactively manage client relations and enhance operational efficiency.

BooST response times

Improve response times

Use the AI signals to respond to customers and issues faster.

Newsfeed, WITH 1 liner Summaries

Smart Status tracking

Discover issues and opportunities, identify communication gaps, drive more activity and proactivity, determine team coaching needs and guarantee timely customer engagement.

Benefits

Understand the true nature of customer relationships

Delve into client interactions to uncover overlooked patterns and sentiments. By understanding the true essence of customer relationships, anticipate needs, proactively address concerns, and cultivate enduring loyalty.

Close more deals faster.

Statistics show that that companies who respond first to a customer are 80% more likely to close the deal.  Sortd helps increase your time to first response.

Focuses on the right accounts and make more informed decisions

In sales and account management, targeting the right accounts is key. This ensures efficient resource allocation, tailored strategies, and relationships that fuel consistent growth.

Gain a birds-eye view across your team's performance

This birds-eye view allows for informed decision-making, pinpointing areas of excellence and highlighting opportunities for improvement, ensuring your team operates at its peak potential.

Build a coaching culture with constant improvement

Promote a culture centered on growth and adaptability. Through coaching and continuous improvement, teams gain skills and a resilient mindset, fostering innovation and ensuring your organization thrives in a dynamic marketplace.

Increase service levels without more apps

No new tools, no CRMs, no manual interventions ... Sortd plugs into your teams email and gives you actionable insights without the hassle.

Catch customer problems before they blow up!

Ensure that your team are prioritizing your customers correctly and are not missing issues that may flare up into big fires —so that YOU don't need to scrambling to salvage a deal.

Hear what customers truly say

Access unfiltered feedback directly from customers, bypassing intermediary bias. Move beyond refined narratives from sales teams to base decisions on the authentic voice of the customer.

More face-time with clients, less busy work

Reduce the reporting and administrative overhead of your team.  Allow the AI to collect and report on team activity without needing to nag the team for frequent updates.

Actionable AI signals that your team can rely on.

Get up and running in minutes.
No complex implementation required.