A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Deliver a top notch Sales & Customer Success with AI-driven insights to stay ahead of your competition.

Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Level up your sales and customer service capability with actionable
AI-driven insights.
Catch team problems early, track customer activity... even see around corners!


Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Leverage the power of AI to retain more customers and get new business over the line
Eliminate blind spots, streamline processes and boost customer retention

Get early access
- Email Grader -

How important are your key customers?
Can you afford to lose them?

"Sortd has transformed the way we manage and oversee our customer interactions ... and the way deliver an exceptional customer experience. It delivers real actionable value, without any extra effort."
Kelly-Anne Kelly
CEO and Sales Leader

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Level up your Sales & Customer Success capability with actionable
AI-driven insights.
Catch problems early, discover new opportunities ... even see around corners!


Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

A free tool to analyze your team's reply times & to catch problems early

Make data-backed decisions that propel revenue growth

Drive your team with laser-focused actions to propel revenue growth

Build a world-class
Sales & Customer Service team
with AI-driven insights.
Catch problems early, discover new opportunities
... even see around corners!


Sortd analyzes all emails sent from your customers to your sales and service teams and it
tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
- Email Grader -

Grade your team's
email activity & get actionable insights in minutes

Grade how quickly your team replies to your customers.

Get actionable insights from your team's email activity.

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You can only manage what you measure know about!

Wouldn't you want to know?
If an important relationship is being neglected?
Wouldn't you want to know?
If a customer hasn’t been responded to in 3 days?
Wouldn't you want to know?
If a customer is complaining about a time sensitive piece of work?
Wouldn't you want to know?
If an invoice has fallen though the cracks?
Wouldn't you want to know?
Who on your team is busy and who is slacking?
The Harvard Business Review study "The Value of Keeping the Right Customers" found -
Acquiring a new customer is 5x more expensive than retaining an existing one.



Get your first true view of everything that's happening with customers, from sales to account management ...

Sortd analyzes all emails sent from your customers to your sales and service teams and it tells you where there is opportunities to intervene or coach ... when there is something you ought to know about.
Increasing customer retention by 5% can
increase profits from 25-95%
Research conducted by Bain & Company, in collaboration with Harvard Business School
Increasing customer retention by 5% can
increase profits from 25-95%
Research conducted by Bain & Company, in collaboration with Harvard Business School
Gartner Research "Market Guide for Voice of the Customer Solutions" found:
Businesses that focus on customer experience achieve up to a 85% in revenue growth and add 25% in customer retention.



1. Get a live view with useful customer insights ✨

Get a real sense of what is happening across your team whether your team are in the office or remote working!



2. Get easy and honest team status updates without any nagging  ✨

Get a real sense of what is happening across your team without any manual work.

3. Receive instant alerts if customers are at risk or if balls are dropped ✨

Catch customer problems early and resolve them quickly.  Weuse your communication data to detect (and notify you) about clients you are at risk of losing,

Actionable AI insights your team can rely on.

OVER 80,000+ PROFESSIONALS AND TEAMS TRUST SORTD.
Get early access

More features

Improve turn-around times & get alerts of any unanswered customer emails.

Click the tabs below to zoom into each of the reports.

Get highlights of all key customer moments ... without manual work

Track key moments in customer conversations, mentions of competitors, objections to track how the relationships are developing.  Also see any action items, sentiment and next steps.
Get early access

Turn interesting data into actionable data

What customers are saying:

Amanda
Manager
"Opens so many doors to working seamlessly as a team"

Sortd opens so many doors to working seamlessly as a team when you are not always in the same room - and remembering to do stuff has never been as easy. Sortd has changed the way I do emails and lists - for the better! Thank you for an amazing app - it is a must have and worth recommending :-)

Nicole
Team leader
"Sortd has been a life saver for my work email account"

We have bids coming in to my email non-stop, so being able to share a board with my team allows me to communicate without the back-and-forth forwarding, AND I can visually see where we are at with each bid. Keep it up Sortd! Thanks for developing such a useful tool.

Meghan
Procurement Manager
"Incredible tool for me to keep track of all of orders"

Sortd has been an incredible tool for me to keep track of all of my orders that I have mailed to various places. With the ability to customize your columns and color code everything, it makes it a breeze to see where things are at a glance.

Angela
CEO
"Has been soooo helpful for me and boosted my productivity"

My job heavily relies on emails and this really helps sort them and get things done! Thank you, Sortd Team! This is sooo brilliant. Where have you been all my life lol.

Alex
Operations director
"This is quickly becoming my favorite Chrome plugin"

Managing group email addresses in G-Suite is a pain, and now we know who needs to reply, and can help cover for each other to make sure we respond promptly to our clients/prospects and vendor partners.  Support is super responsive and great to work with.

Getnet
Team leader
"Managing group email addresses in G-Suite is a pain"

Managing group email addresses in G-Suite is a pain, and now we know who needs to reply, and can help cover for each other to make sure we respond promptly to our clients/prospects and vendor partners.

Josh L
Managing director
"It has changed my email productivity!"

I've been using Sortd for a while, and it has changed my email productivity! I recently outgrew the free version so I looked around to see if there was anything else on the market better. There was not! I decided to pay for the service and am happy to do it. It's a great service!

Rita
Project Manager
"Exactly what I've been looking for"

So far Sortd is exactly what I've been looking for -- a user-friendly, Gmail built-in project management tool with a great-looking user interface... Having something that is already integrated in a program we already use EVERYDAY and don't need to access/download ANOTHER software is wonderful.


Belinda
Finance manager
"Helpful when it comes to the productivity of our team"

Sortd has been very helpful when it comes to the productivity of our team. Monitoring each member's progress and following up on each task have never been this easy. Thank you Sortd!


Vitro
CEO
"Nothing changes for die-hard Gmail users"

Signing up and setting up is a breeze. What is extra nice is to realize that nothing changes for die-hard Gmail users. Yet, the interface is integrating just right. Now onto changing our established habits into a more streamlines process flow. :)

Alex
Client Service
"It increased my productivity enough that our company we moved onto it"

I recently took over a customer support roll which was being run through gmail. The previous person had tons of tags and filters that worked half the time, but left me confused as to where everything was meant to go. Emails start stacking up. Sorting and keeping track of each customers email took up most of my day. In a hunt to find a visual solution that would work for me I stumbled across Sortd. Being the only customer service rep, the free version looked perfect for my application. After implementing Sortd I was caught up within one week. It increased my productivity enough that as a company we moved to a monthly plan and are implementing it purchasing and shipping as well as customer support. Totally worth downloading and trying it out for yourself and your team!

Angela
Client services
"Love it"

It is something that is incredibly useful and would is valuable in a team context when managing email handoff and delegation.

Teresa
Travel Agent
"It is definitely the BEST"

I would like to start by saying that this is not the first app that I use but in its niche but it is definitely the BEST, since I have used other like streak applications but Sortd really has no comparison, it is an excellent app and very easy to use even for the People who are not very technological, this app was exactly what I was looking for, that is why I strongly recommend it to anyone  it has helped me to improve my productivity and at the same time i save save money due to is affordable compared with other expensive app that are not even the half of Sortd 100% recommended best decision you can make. Pura Vida

Sophie
Marketing (IT and Services)
"A great way to revamp your inbox sales"

Sortd is quite a unique app. What it does is turn your inbox into a Trello-like board where emails are tasks each with their respective stages, progress and other details. Sortd is initially more of a ToDo app, but lately it's been marketed as a sales solution, so me and my team have decided to give it a try. While Sortd isn't something that will help you replace a CRM system, it's certainly an interesting spin on the idea with comfortable workflow and that small addition to Gmail that takes email prioritization on a whole new level.

DJS
Chief Executive Officer
"Excellent Product"

Integration with Gmail makes life easier. It's perfect for tracking items I assign to my VA and other team members.

Martha
Team manager
"Really love the way this Chrome Extension"

Really love the way this Chrome Extension and the way it is thought out. It allows me to work and customize my email workspace to take control of all of my projects and task.  It is pretty easy to understand it and probably the most valuable item for me are the reminders that I can use for following up on items that I need responses on.

Anne
CEO
"Definitely a winner. Give it time to grow on you..."

Once you start working with it, it shaves hours off e-mail management. It's nice to finally have a tool to arrange e-mail according to  the 'next action required' rather than keeping it all lumped together. If you are looking for a productivity tool, this is worth your time.

Linda
Operations Manager
"Sortd for Gmail is fantastic"

I am so happy I found this Chrome Extension.  I don't know any better way to organize my ton of incoming email.   It took me a while to figure out how best to use it;  the step-by-step processes were too fussy for me.  What works for me is I created my own list of boards to keep track of work I am doing on several projects.  Emails or tasks go on a board especially when I am waiting for someone else's input, or procrastinating until closer to the deadline (because of other things with closer deadlines clamoring for attention).  Even when I complete a task I keep the comments about what my questions and the answers were, which are attached to the email forever.   Sometimes Sortd has irritating little bugs, but luckily problems are fixed pretty quickly. Still, this is one I cannot live without.